Since the Product is made from natural materials, Colors and natural wood finish may be different from that in picture and it may take more than the mentioned time
Shipping : Delivery inside Cairo and Giza only
Ordering terms and Downpayments
Orders below 5,000 LE - No Down payment
Orders between 5,001 to 12,000 LE "30% Down payment"
Orders above 12.0001 LE "50% Down payment"
Customized orders "70% Down payment"
Cancellation and Deposit Refund
Customer can cancel the order within 48 hours from paying down payment without any charge.
Customer will be charged 75% of paid deposit if cancelled after 48 hours.
Deposit refunded only through Bank transfer,No cash deposit refund
Replacement and Refund Policy
Any faulty order received; “Ex.: Wrong dimensions, wrong specifications, wrong color, damages or any other production defects”, the order will be entitled to be replaced without any cost added to the customer.
Customer should check the order for any defects or damage before the courier leaves, Defected or damaged products must be reported upon receiving the order and before the courier leaves. If not reported; no refund or replacement will be entitled to customer.
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